Local AI instruction bot
The right guide, straight from the source. A Slack bot that finds customer and process instructions and returns the complete text with a source link.
Local inference helps locate the guide; the answer preserves its wording. Missing or ambiguous customer information leads to a clarification.
How it works
Users ask through direct messages, mentions, or the /ohje command. The bot distinguishes an unknown customer from a known customer with no guide, and marks draft process instructions as drafts.
A local administration interface imports customer documents and refreshes process instructions from Airtable. An explicit index refresh makes updates available to the bot.